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Just as important as your new window treatment is to you, so is your satisfaction to us. That’s why at City Shade Company, customer care is a top priority. We have a team of dedicated City Shade associates ready to assist you.

To get in touch with your questions or comments, choose from the following convenient options:

telephone

Give us a call at 877 2CITYSHADE (877)-224-8974 From 9 am to 9 pm EST, Monday to Friday.
From 12 pm to 5 pm EST on Saturday.

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Text us at (877)-224-8974
From 9 am to 9 pm EST, Monday to Friday.
From 12 pm to 5 pm EST on Saturday.

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Send us an email at support@cityshadecompany.com

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Click here to book a virtual design consultation with a City Shade associate.

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Click on the "Help" icon to live chat with a City Shade associate from 9 am to 6 pm EST, Monday to Friday.

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Check out our FAQ/Help section

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